A computer repair technician is someone who repairs and maintains computers and other electronic devices. The duties of the technician may range from basic configuration and troubleshooting to designing or building new hardware, setting up and maintaining computer networks, and developing and maintaining computer applications. The role of a computer repair tech can be a very useful and important member of the information technology (IT) team. This field provides opportunities for a high-quality IT professional to obtain employment, but it also has many challenges. Many people decide to enter this field because they enjoy helping people fix problems.
A person wishing to become a computer repair technician must be licensed in order to work in this state. Before taking the licensing exam, however, a person should be sure that they meet all of the requirements to perform the job correctly. In order to find out what the legal requirements are in a particular jurisdiction, it is often helpful to contact the state board of licensure and certification. Some states have very specific standards, while others do not.
For most professionals who decide to enter the computer repair industry, they will need a wide range of tools. These include computers, hand tools, specialized power tools, diagnostic tools, programs, testing equipment, software issues kits, networking equipment, fax machines, photocopiers, shredders, etc. To start out, an individual interested in working as a computer repair tech should pursue a certificate program. It is possible to obtain training on these materials at many community colleges or technical centers. Many states require aspiring technicians to pass a test in order to be properly licensed. In addition to passing the test, students must demonstrate practical knowledge through completed work or internship.
Certification examinations may be available from the National Computer Registry (NCR), but these examinations are only given once a year. Instead of going through the long process required by NCR, the exam can be completed more quickly with the assistance of a study guide. Study guides will usually cover specific software issues, show how technicians work with other technicians, demonstrate how support services are performed, and provide information about maintenance issues.
After certification, computer repair technicians will be able to work with specific operating systems. These vary widely, but common operating systems used in North America include Windows 2021, Windows XP, Windows Vista, Macintosh OS X, and UNIX-based operating systems. Each operating system has its own set of hardware components, such as hardware devices like mice, keyboards, printers, monitors, processors, and so forth. Because a technician needs to use a specific combination of hardware and software for each operating system, he or she must first become familiar with the hardware. After learning the basics of hardware usage, technicians can then begin to learn about specific software applications.
It is important that computer repair technicians understand all of the hardware and software components of the operating system. For example, because Windows must use specific DLL files to load programs and perform basic operations, all hardware components must be compatible with the operating system in order to properly complete repairs. A technician must also be knowledgeable about how different applications work with each other. Newer technologies, including Bluetooth, may make it necessary to use certain software tools to communicate with a Bluetooth peripheral device, for example. Understanding how each type of technology works will help technicians efficiently complete repairs.
The Internet is an invaluable tool for finding information on new advances in technology. Many computer repair technicians find information about new software applications through blogs and online forums. Public forums allow for detailed discussions of hardware problems. Service clubs, professional organizations, and local chambers of commerce can also provide information on the latest advances in computer hardware.
Some new technology is available that is useful to computer repair technicians. For example, Microsoft has introduced a hardware tool called Error Fix that allows users to locate specific software files that might be causing a problem. The software can be used by anyone, regardless of their expertise. This easy-to-use application can be used to determine why a computer is taking an unusual amount of time to boot up or why there are unexpected lockups. Computer repair technicians can use Error Fix to find and eliminate the various files that could be the culprits of a specific problem. By using this software and advanced knowledge about specific software tools, computer repair technicians can more easily ensure the safety of the overall system.
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